International Payment Advisory
We are delighted to have you in our beautiful country.
To make your stay truly memorable and to ensure a smooth, hassle-free payment experience,
please take a moment to read the following important guidelines. These simple steps will
help you avoid declined transactions, delays, and unnecessary inconvenience during your trip.
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How to Pay for Your Tour Package
1. Bank Transfer
You may pay for your tour package by transferring the invoice amount directly to our designated bank account.
As we work with different banking partners and currencies, we will share the most suitable bank details with you
once your tour is confirmed.
- Step 1: Confirm your final tour itinerary and total package cost with our team.
- Step 2: After confirmation, we will email you the appropriate bank account details
based on your country/region and payment currency (e.g. INR, USD, EUR, etc.).
- Step 3: Make the bank transfer and include your
booking reference number in the transfer remarks.
- Step 4: Email the transfer confirmation or payment slip to
[email protected] so we can verify and issue your payment receipt.
Your booking will be confirmed once the funds are received in our account. International transfers may take
a few working days to reflect, depending on your bank.
2. Online Payment Using Card
For added convenience, you may also pay online using your debit or credit card through our secure payment
gateway. This option is available once your tour package has been finalised.
- Step 1: Confirm your tour package and receive your
pro forma invoice from our team.
- Step 2: We will email you an e-invoice with a secure
“Pay Now” button.
- Step 3: Click on the “Pay Now” button to open the payment page and follow the
on-screen instructions to complete the transaction using your card.
- Step 4: Once the payment is successful, you will receive an
instant payment confirmation and our team will send you a formal payment receipt.
Most major card networks (such as Visa and Mastercard) are supported.
Please ensure your card is enabled for international online payments before attempting to pay.
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Smart Tips for Hassle-Free Payments
1. Enable Your Cards for International Use
Before traveling, confirm with your bank (or via your mobile banking app) that your
debit and credit cards are enabled for international transactions,
including use in Bhutan.
- Check that both online and POS (card swipe/tap) usage are allowed.
- Verify which accounts (savings/current/credit) are linked to your card.
- Ensure your card has not expired and that you know your PIN.
2. Inform Your Bank About Your Travel Plans
Notify your bank of your travel dates and destination (Bhutan) so that your transactions
are not flagged as suspicious and automatically blocked.
- Mention approximate dates and the countries you will transit through (if any).
- Update your contact details (mobile number and email) with your bank.
- Save your bank’s international helpline number for quick assistance.
3. Check Card Network Compatibility
Ensure your card network (e.g. Visa, Mastercard,
UnionPay, JCB, or American Express)
is supported by banks and payment terminals in Bhutan.
For more details on accepted card networks and payment systems in Bhutan, please visit
the Royal Monetary Authority (RMA) website:
www.rma.org.bt
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Key Things to Do Before You Pay
1. Be Aware of Transaction & Withdrawal Limits
Your bank may have daily limits for ATM withdrawals, POS payments, and online transactions.
Being aware of these limits will help you plan your spending.
- Check your daily ATM withdrawal and purchase limits before travel.
-
At ATMs in Bhutan, follow the on-screen instructions carefully and note the
maximum amount per transaction.
- If a transaction fails, try a smaller amount or another ATM.
2. Consult Merchants, Guides, or Banks if a Payment Fails
If your payment is declined, it may not always mean there is a problem with your card.
Networks, limits, or temporary connectivity issues may be the cause.
- First, speak with the merchant or your tour guide.
- Try another machine or payment terminal if available.
- If the issue persists, visit or contact the nearest bank branch for assistance.
3. Important Note for Regional (Indian) Tourists
Special Advisory for Visitors from India:
Cards issued in India that are denominated in USD will
not work in Bhutan due to FEMA regulations by the Reserve Bank of India.
To avoid payment issues, please carry cards that are valid for
India, Bhutan, and Nepal. If you are unsure, kindly confirm with your
issuing bank before you start your journey.
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If Your Card Still Doesn’t Work
In case you continue to face difficulties:- Try using an ATM of a different bank or in a major town.
- Attempt a smaller amount, as your bank may restrict large single transactions.
- Contact your bank via mobile banking app, internet banking, or phone to:
- Check if the transaction was blocked for security reasons.
- Request a temporary increase in your international limits.
- Keep some backup cash in a major currency (e.g. INR, USD, EUR) that can be exchanged locally if needed.
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Useful Resources & Information
-
Royal Monetary Authority (RMA) of Bhutan:
Information on payment systems, cards, and financial service providers in Bhutan –
www.rma.org.bt
-
Your Bank’s Website or App:
For card activation, limit settings, travel intimation, and emergency contact numbers.
-
Tour Operator or Guide:
Can advise on the most convenient ATMs, banks, and payment options in your travel area.
We wish you a smooth payment experience and a truly wonderful time in Bhutan!
